A sewage backup is one thing you never want to occur in your home or business. Any kind of sewage backup happens when the sewage line backs up and begins flooding back into the building. Not only is this extremely gross, but it is also toxic and can have negative effects on the health of those in the building.
When a sewage backup occurs, it is important that you call a restoration services company right away to come in, clean up the area, and mitigate the risks. At PuroClean, we are on call 24/7. Even if you experience a sewage backup in the middle of the night or on a Sunday, we are here to help. Do not try to clean up the sewage yourself! At PuroClean, we have the appropriate cleaning tools and protective equipment to ensure continued health and safety. We can extract the sewage and clean up without putting the building’s occupants at risk.

How Does a Sewage Backup Occur?
Sewage backups can occur for several reasons.
- Blockage – Trees in the yard can have roots that eventually grow into or around sewage pipes, causing them to crack or get holes in them. This can lead to sewage not being able to properly flow away from the building.
- Old Sewage Lines – In older neighborhoods, the sewage lines may be starting to break down, which could eventually cause a backup.
Blockage of a City Line – Sometimes there can be a blockage at the city’s main line, causing sewage to seep back into homes and businesses. This problem usually occurs slowly and can often be detected early, before a full-on backup occurs.
Sewage is Toxic
Sewage backup is considered one of the worst plumbing problems to have. This is because sewage is extremely toxic. It can contain bacteria and viruses that can easily spread to building occupants or pets. Sewage can contain all types of things, including E. Coli, salmonella, and even the novel coronavirus. Sickness can occur from touching the sewage when trying to clean it up, or from simply inhaling in the room where the backup occurred. As soon as you have a backup, immediately get away from the spot where it occurred to avoid risks. Additionally, make sure kids and pets are nowhere near the backup. Don’t delay – call PuroClean right away.
While you wait for us to get there, have everyone wait outside so they don’t come in contact at all with the sewage. Turn off the electricity to mitigate any risk of electrocution. In addition, turn off the water in your home. The water should not be used as it might be contaminated. In addition, open up as many windows as you can to get air flowing through the building. Finally, give your insurance company a call. Don’t worry about having to wait too long! Within an hour of your call to PuroClean, we will be at your property to begin the cleanup process.

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Cleanup Process
At PuroClean, we will come in and clean up your sewage backup. First, we will extract all the water and waste through pumping and draining. Next, we will clean up any solid debris. Then we will rip up and dispose of any damaged goods, like carpet or drywall. Any material that is non-porous will be thoroughly cleaned and sanitized. This sanitation process is crucial to get rid of the toxic bacteria and viruses that were contained in the sewage. Next, we will fully dry the area to make sure no moisture is left behind. Any moisture left in the area could lead to mold growth. Finally, we will inspect the area to make sure that everything was properly cleaned and that no remaining toxic substances or moisture remain. Once everything is clean, it is important that home or business owners find the root cause of the sewage backup; otherwise it could easily occur again.
The Experts
At PuroClean, we are the sewage backup experts! Rest assured that when disaster strikes, we are here to help as quickly as possible. We are on call 24/7, so even if your sewage line decides to back up on a holiday or in the middle of the night, we are still available for immediate cleanup. All of our expert technicians are IICRC certified (Institute of Inspection Cleaning Restoration Certification), meaning we have had the highest level of education and training when it comes to restoration services. We also have the proper tools and protective equipment to make clean up as safe a process as possible. Don’t try to clean this up on your own! Leave it to the professionals! If you have had a sewage backup or are noticing early signs of a backup, contact us right away.