Pack-out services are an important step when a building has fire or water damage. This is where items in the home, including furniture, clothes, documents, curtains, etc., are packed up and transferred back to our facility for proper drying, cleaning, and restoration. This allows us to salvage what we can while also fully opening the space in your home or business for the restoration process to take place. We know how hard it is to see your prized possessions and sentimental items wet or damaged by fire. Fortunately, we have a lot of experience saving damaged items during the restoration process.
What are Pack-Out Services and Why do I Need Them?
A pack-out service looks similar to how you would pack up your home if you were moving, just with a few additional steps. At PuroClean, we come in and sort your belongings into categories of salvageable items and items that need to be disposed of. Despite our high level of restoration experience, there will always be some items that are damaged beyond repair. Pack-out services are necessary because we need to remove the damaged items to take them back to our facility to dry out, clean, and restore. Also, the space in your home or business needs to be fully open in order for restoration to occur.
If your home or business has experienced a fire, pack-out services are necessary so that your possessions aren’t further damaged by smoke. At PuroClean, we work to clean, sanitize, and remove smoke odors from items like furniture, bedding, clothing, curtains, rugs, and more. By removing these items as soon as possible, we can mitigate the risk of further smoke damage. Smoke particles are extremely tiny, so they can easily seep into most materials. Your items will have likely already experienced some smoke damage and will need the odors removed. By packing them up and getting them out of the building, we ensure that these items won’t be further damaged by smoke as we complete our restoration services.
The Pack-Out Process
The pack-out process begins with us dividing the items in your house between those that can be salvaged and those that need to be disposed of. At PuroClean, we are very confident in our restoration capabilities and will try to save and restore as many items as possible. Next, we pack up the salvageable goods and transport them back to our facility. This is where we will dry, clean, sanitize, and restore any of the items that we can. We are very experienced in cleaning everything from furniture to soft goods and restoring them to their pre-damage condition. Meanwhile, your home is now a cleared space where we can work to clean up and restore areas damaged by water or fire. Once the building is fully restored, we will transport the items back to you.
At PuroClean, we have years of experience dealing with damaged property. We know how important your possessions are to you, and we will handle them with care every step of the way. Rest assured that these items are not being thrown in the back of a truck and forgotten about. We carefully remove, clean, and bring back the items from your home or business. We care for your personal possessions as if they were our own! While we can’t always salvage everything, we are able to save many items through our top-of-the-line cleaning products and procedures.
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Dealing with Insurance
We can also help when you’re dealing with insurance. Often after a disaster, insurance companies will want a detailed inventory of damaged goods in the home or business. As we go through the pack-out process, we carefully document goods that are salvageable vs. those that are not. We will take pictures and send a detailed inventory to your insurance company, so they have the necessary information when processing your claim. We are willing to speak with your insurance company over the phone or in person to help them further understand the extent of the damage. Dealing with the insurance company after a disaster can be complicated and stressful. We are here to help you communicate with them in any way that we can.
It is vital to have a restoration services company perform pack-out services after a disaster. Do not entrust this important task to a moving company! They don’t have the experience necessary to carefully handle and moved damaged items. At PuroClean, we know how to divide out your items and carefully transport them for restoration. Our technicians are fully IICRC certified and up to date on the best restoration strategies. Remember, after a disaster, the sooner restoration starts, the better. We are on call 24/7 and will be at your property within an hour of your call.